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Shift Manager

4 weeks ago

Midlothian, Illinois, United States Nonna's Good Life Pizza For All Full time

Job Summary

At Nonna's Good Life Pizza For All, we're seeking a skilled Shift Manager to lead our team and drive success. As a key member of our management team, you'll be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities

  • Lead and motivate a team of crew members to deliver outstanding product quality and customer service.
  • Manage and develop crew members to execute sales and control costs for each shift.
  • Follow standard DIY operating policies and procedures.
  • Assign tasks, provide feedback, and training to crew members.
  • Know and support appropriate personnel policies, labor laws, and safety procedures.
  • Resolve customer complaints and issues.
  • Empower crew members to ensure all customers leave happy.
  • Communicate customer feedback to management.
  • Complete all required training.
  • Utilize cash control procedures.
  • Assist in training of new crew members.
  • Lead crew members to open, transition, and close shifts.
  • Manage and organize the line and delegate duties to crew members.
  • Uphold standards for product quality.

About Us

At Nonna's Good Life Pizza For All, we're passionate about serving delicious Italian-American classics that bring people together. Our menu is designed to satisfy your cravings after a long day or a night out with friends.