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Branch Manager Associate

2 months ago

Marshall, Texas, United States Civista Bank Full time
Job Summary

Civista Bank is seeking a highly skilled and experienced Branch Manager Associate to join our team. As an Assistant Branch Manager, you will be responsible for overseeing the daily activities of the branch, driving performance, sales growth, and exceptional customer service.

Key Responsibilities
  • Coach and manage the branch team to achieve sales excellence and deliver world-class customer service.
  • Develop and implement strategies to drive branch performance and sales growth.
  • Build and maintain strong relationships with customers, identifying their needs and providing solutions.
  • Lead and participate in branch meetings, providing coaching and feedback to team members.
  • Conduct performance evaluations and recommend personnel actions.
  • Supervise and coach the team to achieve sales excellence, ensure the delivery of world-class customer service.
  • Develop and implement processes to improve operational efficiency and reduce costs.
  • Collaborate with other departments to achieve business objectives.
Requirements
  • 2-3 years of experience in retail or in-branch banking environment.
  • Associate's or Bachelor's Degree preferred.
  • High School diploma or equivalent required.
  • Strong leadership and coaching skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Physical Requirements
  • Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving files of up to 50 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
  • Work involves some travel to attend meetings, training, and so forth.