Retail Support Assistant

3 days ago


Steamboat Springs, Colorado, United States Steamboat Ace Hardware Full time
About the Role

We're seeking a dedicated Customer Service Desk Assistant to be the friendly face of our store.

Key Responsibilities
  • Deliver exceptional customer service by greeting customers warmly and ensuring they receive outstanding service.
  • Process customer transactions accurately and efficiently.
  • Address customer complaints and resolve issues with patience and professionalism.
  • Support front-end staff in providing top-notch service and assist with cashier training.
What We're Looking For
  • A high school diploma (some college preferred) and excellent communication skills.
  • Previous experience in retail or customer service is an asset, but a positive attitude and enthusiasm for learning are essential.
  • Strong organizational skills and the ability to work well under pressure.
  • Bilingual (Spanish) skills are highly valued.
Why Work With Us?
  • A dynamic work environment where every day brings new challenges and opportunities.
  • Access to training and development opportunities to enhance your skills and advance your career.
  • A supportive team that values collaboration and camaraderie.
  • A consistent full-time schedule that balances work and life.


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