Residential Scheduler

2 days ago


Pittsburgh, Pennsylvania, United States Rex Glass Full time

About the Role
Rex Glass is looking for a skilled Residential Scheduler to join their team. As a key member of the residential scheduling department, you will be responsible for coordinating and executing customers' glass projects, including shower doors, railings, and mirrors.

Responsibilities
• Communicate with homeowners and project managers via phone and email to coordinate measurements, installations, service calls, and deliveries.
• Work closely with Job Managers and Assembly Managers to receive scheduling constraints.
• Utilize geographical path scheduling techniques to minimize travel time.
• Proactively communicate with customers about delays or issues.
• Provide exceptional customer service and ensure a great project experience.
• Assist with other daily Production Department tasks.

Qualifications
• Excellent interpersonal, written, and oral communication skills.
• Demonstrated experience prioritizing and identifying urgent issues.
• Ability to enjoy frequent phone calls and maintain a high level of professionalism.
• Strong geographical awareness and ability to plan efficient routes.
• Team-oriented environment, with a focus on delivering high-quality results.

Compensation
$45,000 - $60,000 per year



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