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Medical Assistant Lead

2 months ago

Pilot Point, Texas, United States American Family Care Full time
Front Office Lead Opportunity

AFC Urgent Care is seeking a highly skilled and customer-focused Front Office Lead to join our team. As a key member of our front office team, you will be responsible for leading by example and providing exceptional customer service to our patients.

Key Responsibilities:
  • Assist in the training and development of front office staff
  • Manage the schedule to ensure adequate coverage
  • Oversee registration, insurance verification, and checkout processes
  • Perform weekly packaging of day sheet records to reconcile receipts
  • Ensure compliance with daily task logs and patient disposition logs
  • Maintain inventory to support day-to-day front office operations
Requirements:
  • Medical Assistant Certificate
  • Basic Life Support (BLS) certification
  • Ability to work weekends and some afternoon shifts
  • Exceptional customer service skills

American Family Care is a leading provider of urgent care, accessible primary care, and occupational medicine. We are committed to providing high-quality healthcare services in a kind and caring environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.