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Retail Sales Associate

2 months ago

Marshall, Michigan, United States Goodwill Industries Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Goodwill Industries. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting with the stocking and rotation of merchandise, and accurately processing sales transactions.

Key Responsibilities:

  • Customer Service: Continuously serve as a positive role model for all employees, participants, and customers working with and for Goodwill Industries.
  • Attendance and Punctuality: Maintain an attendance record according to company standard.
  • Assisting Customers and Vendors: Continuously assist store customers, vendors, participants, and fellow employees in a positive and courteous manner.
  • Donor Services: Provide a friendly service to donors and assist in transferring items into the building. Accurately track all donors and their donations per company standard.
  • Quality and Quantity Standards: Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
  • Cash Control and Customer Service: Follow all company policies and procedures concerning cash control while providing excellent customer service.
  • Merchandise Management: Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
  • Store Maintenance: Ensure that both the interior and exterior of the building is maintained to company standard.

Additional Requirements:

  • Team Player: Display appropriate behavior (team player).
  • Cooperation and Initiative: Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigan's Heartland. Ability to work without close supervision and displays initiative on a consistent basis.
  • Appearance and Conduct: Appropriate appearance. Follows company dress code policy.
  • Purchase Policies: Follows company purchase policies/procedures.
  • Additional Duties: Complete other duties as assigned.

Physical Requirements:

  • Lifting and Handling: Ability to reach, bend, twist, and lift up to 50 pounds on a regular basis.
  • Donated Goods Handling: Handle donated goods such as furniture, clothing, shoes, books, and other items.