Personal Lines Service Representative

5 days ago


De Soto, Missouri, United States First State Community Bank Full time

Job Summary

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We are seeking an experienced Personal Lines Account Manager to join our team at First State Community Bank. This role will involve working closely with producers to ensure that customers receive the best possible insurance solutions.

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Key Responsibilities

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  • ">
  • Build and maintain strong relationships with customers through excellent communication and service skills">
  • Maintain confidentiality in all dealings with clients and within the agency">
  • Coordinate with other departments to identify opportunities for additional coverage">
  • Deliver timely renewal information to producers and account managers">
  • Assist senior account managers in reviewing and updating monthly reports">
  • Review and analyze existing coverages to determine areas for improvement">
  • Work with producers to prepare and submit updated applications to carriers">
  • Provide direction to customer service representatives on policy preparation and delivery">
  • Document all transactions, activities, and communications in management systems">
  • Handle customer and underwriting inquiries, notifying producers of important changes or issues">
">

Benefits

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  • ">
  • A competitive pay package with variable compensation based on team performance">
  • A 401(k) plan with generous employer match benefit">
  • Opportunities for professional growth and development">
  • A supportive and collaborative work environment">
  • A chance to work with a growing insurance and financial services organization serving most states across the nation">
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Qualifications

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  • ">
  • Strong computer skills, demonstrating proficiency in Microsoft Office">
  • 3-4 years' industry-specific experience preferred">
  • Willingness to obtain and maintain a Commercial Lines Insurance License">
  • Insurance designations such as CISR, CIC, CPCU, CLU, etc., a plus">
  • Exceptional written and verbal communication and customer service skills">
  • Strong sense of punctuality and attendance">
  • Able to work independently and as part of a team">
">

Estimated Salary: $62,000 - $82,000 per year



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