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Beauty Expert

2 months ago


Trumbull, Connecticut, United States Sephora Full time
About the Role

We are seeking a highly skilled and passionate Beauty Expert to join our team at Sephora. As a Beauty Expert, you will be responsible for providing exceptional customer service and creating a personalized beauty experience for our clients.

Key Responsibilities
  • Customer Experience
    • Provide a welcoming and inclusive environment for our clients, listening to their unique needs and preferences.
    • Unleash your creativity and passion for beauty by sharing your knowledge of our iconic brands and products.
    • Deliver exceptional customized paid service experiences, including applications, product knowledge, and lessons in makeup, skincare, and waxing.
    • Suggest and sell products and services, and introduce clients to our loyalty programs.
  • Store Success
    • Contribute to the success of our store by maintaining a high level of product knowledge and staying up-to-date on the latest beauty trends.
    • Support special events, promotions, and priorities as needed.
    • Ensure all state license requirements are met regarding paid services.
  • Demonstrate Sephora Values
    • Passion: Demonstrate a passion for beauty and a commitment to delivering exceptional customer service.
    • Innovation: Stay up-to-date on the latest beauty trends and products, and share your knowledge with clients.
    • Expertise: Provide expert advice and guidance to clients on beauty products and services.
    • Balance: Maintain a balance between meeting sales goals and providing exceptional customer service.
    • Respect: Treat clients and colleagues with respect and professionalism.
    • Teamwork: Collaborate with colleagues to achieve store goals and objectives.
    • Initiative: Take initiative to stay up-to-date on the latest beauty trends and products.
    Requirements
    • 1-3 years' prior experience working in retail sales or services industries.
    • A License to perform paid services as required by the state in which you work.
    • Knowledge about what's new and trending with beauty products.
    • A passion for client service, selling, and working with people.
    • Strong communication and multitasking skills.
    • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities.
    • Consistent and reliable attendance.
    • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
    • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply cosmetics products to clients-with or without accommodation.
    • Adherence to Sephora's dress code and policies in the Employee Handbook.
    What We Offer

We offer a competitive hourly rate of $25.73, comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.

We are committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business.