Customer Service Specialist

7 days ago


Texarkana, Arkansas, United States E-Z Mart Inc Full time
Overview

E-Z Mart Inc is a community-driven convenience store where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home.

About the Role

We are seeking a Cashier/Sales Associate to join our dynamic team. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.

Responsibilities
  • Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  • Sales Floor Guru: Keep our shelves perfectly stocked, our displays appealing, and our store clean.
  • Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  • Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy.
Requirements
  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.


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