Senior Product Manager

3 days ago


Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Product Manager - Technical to drive the vision, growth, and adoption of Amazon Connect Contact Lens product suite, including conversational analytics, agent performance evaluation, and screen recording capabilities.

Key Responsibilities
  • Build the strategy and roadmap for Contact Lens, defining features that delight customers, drive adoption, and increase utilization.
  • Develop new pricing models to drive revenue growth.
  • Perform outbound marketing and product launch activities to promote Contact Lens.
  • Own the strategy to drive growth in existing and new markets.
  • Report to senior leadership on the state of the business.
  • Manage communications to customers regarding service interruptions or other issues that may impact them.
About the Team

Our team is dedicated to supporting new members and fostering a culture of inclusion. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

What We Offer
  • A highly visible role with significant impact on the growth and adoption of Contact Lens.
  • Opportunities to work with a talented team of engineers, product managers, and designers.
  • A dynamic and fast-paced environment with a focus on innovation and customer satisfaction.
  • A competitive compensation package, including equity, sign-on payments, and other forms of compensation.
  • A comprehensive benefits package, including medical, financial, and other benefits.
Requirements
  • 5+ years of experience as a Technical Product Manager.
  • Experience in taking a product from conception to market.
  • Experience delivering large-scale SaaS, PaaS, or LaaS products.
  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle.
  • Experience working within teams delivering software products and features using agile methodologies.
Location

This position can be based in Seattle or Vancouver.



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