Counter Sales Associate

4 days ago


Queensbury, New York, United States Dejana Truck & Utility Equipment Co.,LLC. Full time
About the Role

We are seeking a highly skilled Counter Sales Associate to join our team at Dejana Truck & Utility Equipment Co., LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing customer relationships, and ensuring the successful delivery of our products and services.

Key Responsibilities
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Manage customer profiles, track service history, and coordinate transactions between customers and our company.
  • Provide cost estimates, schedule service technicians, and process customer warranties in a timely and efficient manner.
  • Communicate effectively with customers, management, and service technicians to ensure seamless service delivery.
  • Meet with customers to discuss their requirements and relay those requirements to our service team.
  • Process customer parts orders, resolve discrepancies, and provide phone support to customers as needed.
Requirements
  • High School Diploma or equivalent required; 2+ years of experience in customer service, sales, or a related field preferred.
  • Strong customer service skills, with the ability to understand and relate technical issues to our service team.
  • CRM experience and inventory management system experience a plus.
  • Strong computer literacy and experience with Microsoft software, including Excel, Word, and Outlook.
  • Strong problem-solving skills, with the ability to work independently and as part of a team.
What We Offer
  • Competitive hourly rates ranging from $17.00 to $24.00 per hour.
  • A comprehensive suite of benefits, including medical, dental, and vision insurance.
  • Opportunities for advancement and professional growth within our company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
About Us

Dejana Truck & Utility Equipment Co., LLC is a leading manufacturer and up-fitter of work truck attachments and equipment. We are committed to building a team of dedicated professionals who share our values of integrity, teamwork, and high performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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