Patient Observation Technician

2 weeks ago


Waterloo, Iowa, United States UnityPoint Health Full time

Job Summary

UnityPoint Health is seeking a skilled Patient Observation Technician to join our team. As a Patient Observation Technician, you will play a critical role in providing patient monitoring services through our central monitoring center, ensuring a safe environment for patients.

About the Role

  • Provide 1:1 direct observation to assigned patients to prevent patient self-injury in situations where patients/families are unable to do so.
  • Demonstrate understanding and proficiency of the use of patient monitoring software while functioning as a remote monitoring technician.
  • Verbally redirect patients over digital 2-way audio devices in patient rooms.
  • Access assigned nursing/nursing support staff on assigned areas immediately in case of emergency or as needed to provide patient care on a routine basis.
  • Participate in hand-off of pertinent information/behavior about assigned patients when arriving on unit/work area and upon completion of shift assignment.
  • Coordinate meal and break times with teams and inform appropriate team members prior to leaving monitoring stations for any reason to ensure constant patient observation.
  • Participate in a collaborative identification and reporting of patient safety issues.
  • Seek assistance with removal of any potential safety hazards from rooms and report findings to Charge Nurses.
  • Demonstrate safe work practices and attitudes, follow safety rules, work to prevent unsafe conditions and behaviors, and participate in organizational and department safety programs.
  • Demonstrate initiative to improve quality and customer service.
  • Balance team and individual responsibilities, objective and open to other's views, give and welcome feedback, contribute to positive team goals, and put success of team above own interests.

Requirements

  • High School graduate or GED.
  • Familiarity with healthcare environments preferred.
  • Basic computer skills required.
  • Writes, reads, comprehends, and speaks fluent English.
  • Multicultural sensitivity.
  • Microsoft Office – basic computer skills.
  • Customer/patient-focused.
  • Critical thinking skills using independent judgment in making decisions.


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