Retail Alterations Specialist

1 week ago


CharentonduCher, Centre-Val de Loire, United States David's Bridal Full time
About Our Company

Dream big with us at David's Bridal As the largest and most trusted bridal fashion retailer, we're passionate about helping brides find their perfect gown. Our Alterations Customer Service Representatives are the backbone of our operation, ensuring every customer leaves with a smile on their face and a dress that makes them feel like royalty.

Job Description

This exciting opportunity will see you working closely with our sales team to provide exceptional customer service and ensure seamless alterations processes. Your expertise in customer relations, time management, and attention to detail will be crucial in delivering outstanding results and exceeding customer expectations.

Key Responsibilities
  • Manage the alterations process, ensuring timely completion and quality standards
  • Develop strong relationships with customers, understanding their needs and preferences
  • Maintain accurate records and communicate effectively with colleagues and management
  • Participate in inventory management, processing special orders and pickups
  • Perform tasks as assigned by store management, such as maintaining a clean and organized workspace
Qualifications
  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment
  • Prior sewing experience is helpful
  • Prior experience with computerized POS (Point of Sale) system
Benefits
  • Rewarding Environment and Competitive Pay ($13.50-$15.00 per hour)
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet - Get Paid Early
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits


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