Licensed Insurance Customer Support Specialist

6 days ago


Naugatuck, Connecticut, United States Chittenden Group Full time
Benefits
  • An estimated annual base salary of $60,000 based on experience, with opportunities for career growth and professional development.
  • Paid Time Off (PTO), allowing you to recharge and maintain a healthy work-life balance.
  • A comprehensive benefits package, including health, dental, vision, life, and disability insurance.
  • A hybrid remote work arrangement, offering flexibility and convenience.

We value our employees' well-being and offer various perks, including Naugatuck YMCA membership at 50% off.


Responsibilities
  1. Process customer policy change requests and ensure seamless transitions.
  2. Take premium payments from customers, providing excellent service and resolving any issues.
  3. Foster strong relationships with our customers, maintaining open communication and addressing queries and concerns.
  4. Present and explain insurance policy options, matching prospective clients' needs and personal goals.
  5. Provide customers with information about new products and services, enhancing their overall experience.

Requirements
  • A valid Personal lines P&C license.
  • An upbeat, positive attitude and enthusiasm for delivering exceptional customer service.
  • The ability to multitask, follow through, and follow up with customers.
  • Strong communication skills, both oral and written, and great customer service skills.
  • A driven and goal-oriented individual, able to handle stressful situations tactfully.


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