Licensed Insurance Customer Support Specialist
6 days ago
- An estimated annual base salary of $60,000 based on experience, with opportunities for career growth and professional development.
- Paid Time Off (PTO), allowing you to recharge and maintain a healthy work-life balance.
- A comprehensive benefits package, including health, dental, vision, life, and disability insurance.
- A hybrid remote work arrangement, offering flexibility and convenience.
We value our employees' well-being and offer various perks, including Naugatuck YMCA membership at 50% off.
Responsibilities
- Process customer policy change requests and ensure seamless transitions.
- Take premium payments from customers, providing excellent service and resolving any issues.
- Foster strong relationships with our customers, maintaining open communication and addressing queries and concerns.
- Present and explain insurance policy options, matching prospective clients' needs and personal goals.
- Provide customers with information about new products and services, enhancing their overall experience.
Requirements
- A valid Personal lines P&C license.
- An upbeat, positive attitude and enthusiasm for delivering exceptional customer service.
- The ability to multitask, follow through, and follow up with customers.
- Strong communication skills, both oral and written, and great customer service skills.
- A driven and goal-oriented individual, able to handle stressful situations tactfully.
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