LifeSpa Guest Concierge

We are seeking a highly skilled and customer-focused LifeSpa Coordinator to join our team at Life Time Fitness. As a LifeSpa Coordinator, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring a seamless experience for our members.

• Answer incoming calls and direct callers to the appropriate personnel in a friendly and professional manner.
• Assist the Department Head with filing and other office duties as needed.
• Convert LifeSpa questions into appointments and explain all Life Spa products, services, and treatments to guests.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Use all required safety devices to comply with company safety rules.

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
• Ability to calculate figures and amounts such as discounts, interest, and commissions.
• Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.

Life Time Fitness is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable workplace that respects and celebrates the unique contributions of each individual.