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Store Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Customer Service: Ensure high levels of customer satisfaction through excellent sales service, assist customers in person and over the phone by determining needs and presenting appropriate products and services.
- Sales Performance: Follow and achieve sales goals on a monthly, quarterly, and yearly basis, process sales transactions accurately and consistently with policies and procedures.
- Product Knowledge: Remain knowledgeable on products offered and discuss available options, suggest ways to improve sales and maintain in-stock and presentable condition assigned areas.
- Team Collaboration: Build productive trust relationships with wholesale and retail customers, work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
- Age and Authorization: Must be at least eighteen (18) years of age and legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Physical Abilities: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Communication Skills: Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests and communicate effectively with customers and colleagues.
- Driver's License: Have a valid, unrestricted Driver's License.
- Education: Have at least a High School diploma or GED.
- Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position, preferably with experience selling paint and paint-related products.