Member Experience Coordinator

3 weeks ago


Santa Fe, New Mexico, United States State Employees Credit Union Full time

State Employees Credit Union is seeking a highly skilled Member Service Concierge to join our St. Michaels Branch team.

Key Responsibilities:
  • Greet members and answer telephone calls, referring them to the appropriate staff.
  • Perform various tasks for different departments as required, including maintaining lobby materials, receiving and distributing mail, and assisting with new account information.
  • Assist with basic daily calls, stop payments, wires, bill pay inquiries, debit card issues, mobile banking questions, and online banking setup.
  • Serve as a back-up to the teller line and perform all other assigned duties.

To succeed in this role, you must have excellent communication skills, patience, and a positive attitude towards members and the public.

We offer a competitive salary of $16.58 - $20.72 per hour, commensurate with experience, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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