Field Service Technician
2 weeks ago
Job Summary:
We are seeking a highly skilled Field Service Engineer to join our team at Ascend Recruiting Partners. As a Field Service Engineer, you will be responsible for installing, servicing, and repairing complex electronic and electromechanical equipment at customer sites.
Key Responsibilities:
- Assist customers in identifying and repairing equipment-related process problems.
- Perform onsite preventative maintenance, clean equipment as required, and verify the operational quality of equipment.
- Perform startup, warranty, paid service, and service contract activities, including hardware setup on specified systems within established time frames.
- Utilize training skills to troubleshoot tools and resolve issues, minimizing downtime.
- Keep equipment running properly and efficiently to enhance customer satisfaction.
- Recommend appropriate action and maintain ongoing awareness of existing and potential situations.
- Handle equipment and customer situations, informing management of developments on a timely basis.
- Prepare and conduct local customer meetings, communicate orally with customers in face-to-face and group settings, and communicate professionally by email and telephone as needed.
- Initiate purchase orders for parts and services.
- Maintain and perform repairs on company demo cleanroom equipment.
- Stay informed and trained on the company's most current systems, methods, and procedures, including site safety.
- Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.
Requirements:
- Associates Degree or Bachelor's Degree in a related engineering field or 4 years of experience installing/repairing semiconductor/electronic production equipment or any of the combined.
- Advanced electromechanical troubleshooting skills.
- Experience diagnosing sources of hardware or process problems on equipment, facilities, or wafers.
- Hands-on skills and knowledge in mechanics and electronics.
- Ability to use hand tools and meters and read/interpret electrical and mechanical drawings and schematics.
- Previous semiconductor experience is preferred.
- Knowledge of statistical process control and quality improvement process methods and terminology.
- Proven ability to maintain and perform repairs on company demo cleanroom equipment.
- Must have a valid state-issued driver's license and have acceptable driving privileges.
What We Offer:
At Ascend Recruiting Partners, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
How to Apply:
If you meet the above requirements and feel confident in your ability to perform these tasks, please apply online or submit your resume to us.
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