Medical Recovery Specialist

4 weeks ago

Brookline, Missouri, United States Genex Services Full time

Healthcare Excellence at Genex Services

Genex Services is a pioneering organization in the Property & Casualty industry, dedicated to delivering innovative healthcare solutions to its customers and the people they serve. Our suite of products and services enables our employees to make a meaningful impact in the lives of injured individuals while providing opportunities for career growth and development.

This is a full-time, hybrid position based in Springfield, MO, requiring regular local travel (80%) for in-person patient appointments. As a Medical Recovery Specialist, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work safely and effectively.

The ideal candidate will have a strong understanding of case management standards of practice and be able to utilize advanced knowledge of types of injury, medications, comorbidities, treatment options, and job duties to advise on a treatment plan. Key responsibilities will include:

  • Demonstrating knowledge, skills, and competency in the application of case management standards of practice.
  • Interviewing disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.
  • Collaborating with treating physicians/providers and utilizing available resources to help create and implement treatment plans tailored to an individual patient.
  • Working with employers and physicians to modify job duties where practical to facilitate early return to work.
  • Evaluating and modifying case goals based on injured/disabled persons improvement and treatment effectiveness.
  • Independently managing workload, including prioritizing cases and deciding how best to manage cases effectively.
  • Completing other duties, such as attending injured workers appointments when appropriate, preparing status updates for submittal to customers, and other duties as assigned.

Key qualifications for this role include:

  • Education: Associate's Degree or Bachelor's Degree in Nursing or a related field.
  • Experience: 2+ years of clinical practice preferred, with workers' compensation-related experience preferred.
  • Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers; ability to work independently; knowledge of basic computer skills, including Excel, Word, and Outlook Email; proficient grammar, sentence structure, and written communication skills.
  • Certifications, Licenses, Registrations:
    • Active Registered Nurse (RN) license required, in good standing.
    • URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN, or COHN, COHN-S, RN-BC, ACM, CMAC, CMC).
    • Valid driver's license and auto insurance required.
  • Travel: Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.
  • Internet: Must have reliable internet.

The salary for this position ranges from $62,000 to $68,000 annually, with eligibility to participate in a performance-based bonus program. Compensation will be based on a number of factors, including skills, experience, and education. Genex Services is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or status as a protected veteran or qualified individual with a disability. If you are excited about this role and want to make a positive difference in the lives of injured individuals, we encourage you to apply.

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