Coffee Connoisseur
13 hours ago
A great coffee connoisseur is passionate about delivering exceptional customer experiences. They excel in communicating with staff and customers, making people's day with genuine hospitality.
Key Responsibilities:
- Prepare high-quality coffee and espresso drinks
- Demonstrate expertise in milk texturing and latte art
- Provide exceptional customer service
- Engage and interact with customers
- Maintain a calm working environment during high volume periods
- Demonstrate punctuality
- Explain and sell whole bean coffee, retail merchandise, brewing tools, and accessories
- Continually restock and face merchandise shelves
- Perform open, close, and side-work duties as defined by cafe checklists
- Multi-task and demonstrate initiative with routine tasks
- Handle money with accuracy and accountability
- Communicate clearly and directly with cafe manager about any issues that arise
- Seek opportunities for job training
- Participate in Caffe Vita community events and coffee cuppings
- Support change and thrive in an adaptable environment
- Represent yourself as an ambassador to the brand at all times
- Demonstrate an unyielding commitment to excellence
- Hold yourself accountable to deliver results
- Challenge yourself to exceed set goals and objectives
- Take responsibility for personal professional growth
- Serve as a positive example for co-workers
- Communicate with others directly, honestly, and in a timely manner
- Approach change with confidence and enthusiasm
- Make sound and timely decisions based on experience and judgment
- Be proactive in providing solutions
- Promote creativity and innovation
Compensation and Benefits:
Seattle: $17.25/hr + Tips (typically $15-$35 per hour depending on location)
Employees are eligible for Paid Time Off, medical/dental insurance coverage (if working 25 hours or more per week), and a 401k with matching for full-time employees (30 hours or more per week)
All Seattle employees qualify for Sick and Safe Time (varies by State)
Mentorship and positive work environment
Free coffee/tea drinks while on shift
Employee discounts on merchandise, whole bean coffee, and food items
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