Coffee Connoisseur

A great coffee connoisseur is passionate about delivering exceptional customer experiences. They excel in communicating with staff and customers, making people's day with genuine hospitality.

Key Responsibilities:

• Prepare high-quality coffee and espresso drinks
• Demonstrate expertise in milk texturing and latte art
• Provide exceptional customer service
• Engage and interact with customers
• Maintain a calm working environment during high volume periods
• Demonstrate punctuality
• Explain and sell whole bean coffee, retail merchandise, brewing tools, and accessories
• Continually restock and face merchandise shelves
• Perform open, close, and side-work duties as defined by cafe checklists
• Multi-task and demonstrate initiative with routine tasks
• Handle money with accuracy and accountability
• Communicate clearly and directly with cafe manager about any issues that arise
• Seek opportunities for job training
• Participate in Caffe Vita community events and coffee cuppings
• Support change and thrive in an adaptable environment
• Represent yourself as an ambassador to the brand at all times
• Demonstrate an unyielding commitment to excellence
• Hold yourself accountable to deliver results
• Challenge yourself to exceed set goals and objectives
• Take responsibility for personal professional growth
• Serve as a positive example for co-workers
• Communicate with others directly, honestly, and in a timely manner
• Approach change with confidence and enthusiasm
• Make sound and timely decisions based on experience and judgment
• Be proactive in providing solutions
• Promote creativity and innovation

Compensation and Benefits:

Seattle: $17.25/hr + Tips (typically $15-$35 per hour depending on location)

Employees are eligible for Paid Time Off, medical/dental insurance coverage (if working 25 hours or more per week), and a 401k with matching for full-time employees (30 hours or more per week)

All Seattle employees qualify for Sick and Safe Time (varies by State)

Mentorship and positive work environment

Free coffee/tea drinks while on shift

Employee discounts on merchandise, whole bean coffee, and food items