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Store Associate

2 weeks ago

West Chester, Pennsylvania, United States Express Full time
The Art of Customer Service

In today's fast-paced retail environment, providing exceptional customer service is crucial to success. As a Retail Sales Associate at Express, you will be the face of our brand, ensuring every customer interaction is memorable and enjoyable.

We are seeking a friendly and knowledgeable individual to join our team at Liberty Town Center. As a key member of our sales floor team, you will be responsible for delivering personalized service, maintaining a clean store environment, and supporting product launches.

Core Responsibilities:
  • Ensure a welcoming atmosphere by maintaining a clean and organized store environment.
  • Follow company policies and procedures to guarantee associate and customer safety.
  • Support product launch changes according to company guidelines.
  • Deliver outstanding customer service by responding promptly to inquiries, resolving issues efficiently, and promoting credit and loyalty programs.
Key Qualifications:
  • High School diploma or equivalent required
  • Minimum 6 months of retail experience preferred
  • Proficiency in using technology (iPad, registers) is essential
  • Must meet availability criteria, including nights, weekends, and non-business hours
  • Meet physical demands of the role