Restaurant Operations Manager

3 weeks ago


Denver, Colorado, United States Taco Bell Full time

Are you a skilled restaurant leader looking for a new challenge?

About the Role

We are seeking an experienced Assistant Restaurant Leader to join our team. As a key member of our operations management, you will be responsible for providing additional management coverage and direct supervision of our restaurants.

Responsibilities
  • Maintain fast and accurate service while ensuring products meet company quality standards.
  • Resolve customer complaints in a timely and professional manner.
  • Conduct regular food safety audits to ensure compliance with regulations.
  • Provide coaching and feedback to crew members on customer service, product quality, and speed of service.
  • Analyze sales, labor, inventory, and controllables to identify areas for improvement and implement corrective actions.
  • Maintain day-to-day responsibility for cash procedures, including bank deposits, making change, and safe opening/closing.
  • Ensure facilities and equipment meet company standards on a daily basis.
  • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
  • Identify bottlenecks in speed of service (SOS) performance and implement solutions to achieve SOS goals.
  • Responsible for weekly and daily inventory, food, and supplies deliveries, as well as restaurant opening and closing procedures.
Requirements
  • 1+ years supervisory experience in a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
  • Obtain and maintain ServeSafe Certification within 45 days of employment.
  • High school diploma or GED.
  • Supervisory experience in a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
Benefits
  • Bonus: Monthly bonus opportunity based on performance.
  • Medical Insurance: Waiting period is 60 days, with coverage starting on the first of the month following.
  • 401K Plan: Available after one year of employment.
  • Vacation Time: 2 weeks after one year of employment, with additional time off available after two and five years of service.
  • Sick Leave: 6 days annually with no carry over option.
Physical Demands

The physical demands for this position are standard office work environment, requiring sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.



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