Sales Associate

5 days ago


Milpitas, California, United States Cole Haan Full time

Key Responsibilities:

  • Support the Store Management team in achieving store goals by delivering exceptional customer service and executing the selling and service culture of Cole Haan.
  • Achieve personal sales goals and contribute to the overall store revenue goals while working as a team member.
  • Provide a world-class shopping experience by connecting with customers, meeting their needs, and anticipating their expectations.
  • Support the store management team in achieving financial and operational objectives, including expense control and loss prevention standards.
  • Maintain the appearance of the selling floor, restock, and merchandise according to Cole Haan standards and company directives.
  • Partner with management to implement monthly visual directives and maintain visual merchandising standards consistent with company brand strategies.
  • Comply with and adhere to all company policies and procedures.
  • Contribute to positive employee relations through effective communication, teamwork, and partnership with coworkers and management.

Equal Opportunity Employer: Cole Haan is committed to meeting the spirit and letter of the law, providing equal opportunity employment and equal treatment of all qualified individuals, regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors not job-related.

Requirements:

  • Must be at least 16 years old.
  • Able to work a flexible schedule, including regular nights, weekends, long and short shifts.
  • Able to effectively communicate in verbal and written English.
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service.
  • Strong computer skills, including POS systems and Microsoft Office.
  • Math skills and phone skills.
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods.
  • Ability to lift, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally.

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