Guest Experience Specialist
3 days ago
Location: Key West area
About the Role:
This is an exciting opportunity to join Brightwild's GT6 team as a Guest Experience Specialist. In this role, you will provide hands-on tech support and ensure our properties operate flawlessly to create exceptional guest experiences. You will tackle challenges with a "do-er" attitude and a focus on seamless service.
Responsibilities:
- Troubleshoot basic technical issues and support guests in using common guest service tools.
- Maintain a friendly, clear, and professional communication style with guests and team members.
- Address any minor security concerns on property calmly and according to protocol.
- Provide occasional guest shuttle transport.
Requirements:
- Previous experience in technical support or IT is a plus, though not required.
- Strong analytical skills to troubleshoot and resolve technical problems efficiently.
- Exceptional interpersonal skills to interact professionally with guests and colleagues.
- Familiarity with technology platforms commonly used in guest services, with willingness to learn.
- Valid driver's license and reliable transportation for occasional travel between locations.
- English proficiency (additional languages considered an advantage).
Estimated Salary: $55,000 - $65,000 per year, depending on experience.
Benefits:
- Paid time off policy
- Competitive salary and comprehensive benefits package
- Professional growth and development opportunities
- 401(k), health, dental, and vision insurance for full-time employees
- Innovative environment that champions creativity and innovation
- Career advancement opportunities
- Collaborative culture committed to your success
-
Cashier and Guest Experience Specialist
5 days ago
Longboat Key, Florida, United States Evolution Parking & Guest Services Full timeAbout the RoleThe estimated annual salary for this position is $35,000 - $45,000 based on industry standards in the location. As a Valet Cashier, you will be responsible for providing excellent customer service while managing cash handling and cashiering duties. This role requires attention to detail, strong communication skills, and the ability to work...
-
Guest Experience Ambassador
2 weeks ago
Longboat Key, Florida, United States Evolution Parking & Guest Services Full timeKey ResponsibilitiesWe're looking for motivated and physically fit individuals to join our team as Valet Attendants. Key responsibilities include:Lifting up to 50 pounds and standing for long periodsRoving between levels of stairs and walking distancesProviding personalized service to guests, greeting them warmly and ensuring their satisfactionWith an...
-
Luxury Guest Experience Specialist
4 weeks ago
Longboat Key, Florida, United States Marriott International, Inc Full timeWe are seeking a skilled Luxury Guest Experience Specialist to join our team at The St. Regis Longboat Key Resort. This is a part-time position that requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.About the RoleThe Luxury Guest Experience Specialist will be responsible for delivering...
-
Guest Experience Specialist
1 week ago
West Palm Beach, United States Marriott International, Inc Full timeGuest Experience Specialist at Marriott International, Inc summary: A Guest Experience Specialist is responsible for creating memorable experiences for guests by providing exceptional service throughout their stay. This role involves assisting with operational needs, addressing guest requests, and promoting local attractions while maintaining high...
-
Guest Experience Specialist
1 week ago
West Palm Beach, United States Marriott International, Inc Full timeAdditional InformationJob Number24216778Job CategoryRooms & Guest Services OperationsLocationResidence Inn West Palm Beach Downtown, 455 Hibiscus Street, West Palm Beach, Florida, United States, 33401VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Specialist
1 week ago
West Palm Beach, United States Marriott International, Inc Full timeAdditional InformationJob Number24216778Job CategoryRooms & Guest Services OperationsLocationResidence Inn West Palm Beach Downtown, 455 Hibiscus Street, West Palm Beach, Florida, United States, 33401VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience- GT6 Team
2 months ago
Key West, United States Brightwild Full timeStep into an exciting role with Brightwild's GT6 team-our own elite guest experience crew, inspired by the drive and precision of Seal Team 6! As a Guest Experience Field Tech, you'll provide hands-on tech support and ensure our properties operate flawlessly to create exceptional guest experiences. From tech troubleshooting to assisting with guest shuttles...
-
Guest Experience Specialist
1 week ago
West Palm Beach, Florida, 33401, Palm Beach County, FL, United States Marriott International, Inc Full timeAdditional InformationJob Number24216778Job CategoryRooms & Guest Services OperationsLocationResidence Inn West Palm Beach Downtown, 455 Hibiscus Street, West Palm Beach, Florida, United States, 33401VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Front Desk Ambassador
2 weeks ago
Key West, Florida, United States Hilton Hotels Corporation Full time**Job Summary:**We are looking for a highly motivated and friendly Front Desk Ambassador to join our team at Hilton Hotels Corporation. As a Guest Service Agent, you will be the first point of contact for our guests and play a vital role in creating a positive and memorable experience.**Responsibilities:**Registration: greet guests, complete registration...
-
Vacation Experience Specialist
4 weeks ago
Key West, Florida, United States Hyatt Vacation Ownership Full timeAre you passionate about delivering exceptional guest experiences and exceeding sales targets? We make vacation dreams come true for travelers worldwide in a supportive, friendly, and beautiful work environment. As a Vacation Experience Specialist, you will play a key role in providing our owners/guests with unforgettable experiences, where meaningful...
-
Travel Experience Coordinator
5 days ago
Key West, Florida, United States Disability Solutions Full timeCompany OverviewWe are Disability Solutions, a company that makes vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Concierge Specialist, you will assist in providing our guests with experiences and events to make memorable vacation memories.Salary & BenefitsThe estimated salary...
-
High End Guest Services Associate
3 days ago
Longboat Key, Florida, United States Evolution Parking & Guest Services Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Valet Attendant. In this role, you will be responsible for providing exceptional guest service by assisting arriving and departing guests with their vehicles and luggage.The successful candidate will have experience working in a fast-paced environment, be able to work...
-
Sales and Guest Experience Specialist
2 weeks ago
West Glacier, Montana, United States Pursuit Collection Full timeOverviewPursuit Collection is a leader in providing exceptional guest experiences at iconic destinations. We are seeking a Sales and Guest Experience Specialist to join our team at one of our properties located in the heart of Glacier National Park.
-
Luxury Guest Service Specialist
4 weeks ago
Longboat Key, Florida, United States Marriott International, Inc Full timeWe are seeking a highly skilled Luxury Guest Service Specialist to join our team at The St. Regis Longboat Key Resort. This is a full-time position that offers the opportunity to work in a dynamic and luxurious environment.As a Luxury Guest Service Specialist, you will be responsible for providing exceptional guest service and support to ensure a memorable...
-
Guest Experience Manager
2 days ago
Longboat Key, Florida, United States Marriott Full timeAbout the RoleWe are seeking a highly skilled Housekeeper to join our team at The St. Regis Longboat Key Resort in Longboat Key, Florida.Job DescriptionThis is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for maintaining the appearance and cleanliness of the hotel's rooms and public spaces.Key...
-
Luxury Hotel Guest Experience Specialist
4 weeks ago
Longboat Key, Florida, United States Marriott International, Inc Full timeAbout the RoleAs a Turndown Attendant at Marriott International, Inc, you will play a crucial role in maintaining the cleanliness and appearance of guest rooms and public spaces in our luxury hotel environment.Key ResponsibilitiesMaintain the highest standards of cleanliness and organization in guest rooms and public areasDeliver exceptional guest service by...
-
Vacation Home Guest Services Representative
3 days ago
Key West, United States Vacasa Full timeJoin Our Team at VacasaWe're seeking a highly motivated and customer-focused individual to join our Front Desk team as a Front Desk Specialist. In this role, you'll be responsible for delivering exceptional customer service and ensuring seamless stays for our guests.Compensation and BenefitsWe offer a competitive hourly rate of $22, plus an exciting 90-day...
-
Guest Experience Butler
2 months ago
Longboat Key, United States Marriott Full timeJob Number 24161934 Job Category Rooms & Guest Services Operations Location The St. Regis Longboat Key Resort, 1620 Gulf of Mexico Drive, Longboat Key, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Anticipated to open in summer of 2024, The St. Regis, Longboat Key Resort and...
-
Guest Room Maintenance Specialist
3 weeks ago
Longboat Key, Florida, United States Marriott International, Inc Full timeMarriott International, Inc is seeking a Guest Room Maintenance Specialist to join their team at The St. Regis Longboat Key Resort in Florida, USA.Job SummaryAs a Guest Room Maintenance Specialist, you will be responsible for performing scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces to ensure they are clean and in working...
-
Vacation Experience Coordinator
3 days ago
Key West, Florida, United States Hyatt Vacation Ownership Full time**About Us:**At Hyatt Vacation Ownership, we strive to create memorable experiences for our guests. Our team members play a vital role in making this happen.**Job Summary:**We are seeking a skilled Closing Specialist to join our team. In this role, you will assist in providing exceptional service to our guests and owners, ensuring that their vacation dreams...