Healthcare Quality Specialist

1 week ago

East Peoria, Illinois, United States LHC Group Full time
About the Role
LHC Group is seeking a skilled Healthcare Quality Specialist to join our team in East Peoria, Illinois. This role is an excellent opportunity for individuals with a passion for quality improvement and patient care.

Job Summary
The ideal candidate will have 3 years of healthcare experience, preferably in home care and/or quality related fields. Bachelor's degree in a health care related field is preferred, but Associate Degree is acceptable for RN candidates only. Certification in HealthCare Quality is preferred after first year of service.

Duties and Responsibilities
Our Healthcare Quality Specialist will be responsible for facilitating overall agency quality improvement and outcome performance. Key responsibilities include:
• Performing at least one on-site survey readiness assessment annually using designated protocols and tools as requested
• Partnering with agency leadership in developing and overseeing implementation and monitoring of effective actions to mitigate quality-related findings identified in the survey readiness assessments as applicable
• Supporting agencies during state and Joint Commission surveys, as applicable, by remaining available during survey, assisting in the development of the required action plan, and monitors follow-through with action plans/Evidence of Standards Compliance (ESC)|Measures of Success (MOS), if requested
• Maintaining current knowledge of regulations affecting the agency and acts as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state-specific regulatory requirements including discipline-specific practice acts, and Joint Commission requirements.
• Performing site visits when indicated to identify and address mitigating factors inhibiting improvement in quality performance. Work with agency leadership to develop improvement plans and provide oversight to ensure barriers are successfully mitigated.
• Assisting agency leadership in the prioritization of performance improvement activities and in the development of improvement plans to address and improve Value-based Purchasing, HHCAHPS, STAR, and publicly reported quality measure performance.
• Providing face-to-face exit conferences with agency leader(s) or designee after each site visit to communicate findings and discuss plans of improvement.
• Monitoring internal quality chart review results and provides feedback on effective action plan development to improve results.
• Periodically performing inter-rater reliability audits on internal quality chart reviews performed by agency leaders. Assist agency leaders in obtaining initial competency in quality chart review process.
• Provide orientation to quality and performance improvement program to new clinical and executive directors.
• Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance.
• Assist agency leaders with the root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks.
• Reviews quarterly Quality and Performance Improvement Executive Summary Reports, which includes an analysis of data and specific actions taken to mitigate and provides appropriate guidance to agency leaders to ensure adequacy.
• Regularly communicates progress and concerns with the respective Regional Vice President and Home Health Quality and Patient Experience Zone Manager.
• Adequately prepares for and actively participates in monthly quality review calls with manager.
• Performs other assigned duties timely and adequately.

Requirements
Salary: $55,000 - $75,000 per annum, depending on experience.
To be successful in this role, you will need:
• Effective written and verbal communication skills.
• Good interpersonal skills.
• Fiscal responsibility and accountability.
• Proficient computer skills with knowledge of Microsoft Word and Excel.
• Goal-oriented and ability to affect change.

About LHC Group
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

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