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Customer Service Representative

2 months ago

Lihue, United States Hawaii Pacific Health Full time

Job Summary

Hawaii Pacific Health is seeking a skilled Telephone Operator to join our Telecommunications department. As a key member of our team, you will be responsible for providing exceptional customer service and facilitating an accurate telephone switchboard service.

Key Responsibilities

  • Direct phone calls to the appropriate departments and services
  • Respond to emergencies following established protocols
  • Provide routine information to callers and direct inquiries to the appropriate areas
  • Assist with the coordination of emergency responses

Requirements

  • High School or equivalent
  • Six (6) months switchboard and/or multi-line phone system experience
  • Excellent organizational and customer service skills

Preferred Qualifications

  • Experience in a hospital or health care setting

About Hawaii Pacific Health

Hawaii Pacific Health is a not-for-profit health care organization dedicated to providing high-quality health care to the people of Hawaii. We are committed to delivering exceptional patient care and improving the health of our communities.