Care Specialist
10 hours ago
Upward Health is a leading provider of in-home, multidisciplinary medical care, delivering 24/7 whole-person care to patients in need. Our team of dedicated professionals is committed to improving the lives of our patients through exceptional care and support.
Job SummaryWe are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering chronic care management to high-complexity patients, working closely with our interdisciplinary team to ensure seamless continuity of care.
Key Responsibilities:- Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
- Meet patients in their homes or in the community to conduct needs assessments, set health goals, and facilitate in-home provider appointments.
- Support patients in meeting their healthcare goals, working within an interdisciplinary team to meet market and/or organizational goals.
- Analyze patient data to determine patient needs or treatment goals, and assess physical conditions to aid in diagnosis, treatment, and referrals.
- Explain technical medical information to educate patients, and cultivate and support primary care providers with timely communication and integration of information into the care plan.
- Build rapport with patients using motivational interviewing techniques, and conduct one-on-one extended in-person patient appointments.
- Document each patient encounter with accuracy and precision, and prepare reports and documents as needed.
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required, with a valid driver's license and auto liability insurance.
- Reliable transportation and the ability to travel within your assigned territory or other as needed to support patient needs and training requirements.
- Experience in Chronic Care Management model or experience with chronically ill/elderly patients, with a long-time resident of the community and good knowledge of local resources.
- Ability to complete Upward Health's initial training program and ongoing educational requirements as assigned, both virtually and in-person.
- Technologically savvy with basic computer skills, including the ability to type, and multi-lingual capabilities preferred but not required.
Upward Health is proud to be an equal opportunity/affirmative action employer, committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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Care Specialist
10 hours ago
Hammond, Indiana, United States Upward Health Full timeAbout Upward HealthUpward Health is a leading provider of in-home, multidisciplinary medical care, delivering 24/7 whole-person care to patients in need. Our clinical team treats physical, behavioral, and social health needs, ensuring that every patient receives comprehensive and personalized care.Job SummaryWe are seeking a highly motivated and...
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Hammond, Indiana, United States Upward Health Full timeAbout Upward HealthUpward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients in need. Our team of dedicated professionals is committed to delivering exceptional care and support to our patients, and we're seeking a skilled Care Specialist to join our team.Job SummaryThe Care Specialist will...
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Hammond, Indiana, United States Innovative Renal Care Full timePatient Care Technician – Float PoolThe Patient Care Technician must possess a strong understanding of dialysis procedures and demonstrate the necessary knowledge, skills, and judgment to provide exceptional care to dialysis patients. This role requires a commitment to upholding patient rights and creating a safe, secure environment that promotes the...
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Hammond, Indiana, United States Innovative Renal Care Full timePatient Care Technician – Float PoolThe Patient Care Technician must demonstrate expertise in dialysis procedures and possess the knowledge, skills, and judgment necessary to assume responsibility for caring for dialysis patients. This position exercises knowledge of patient rights and ensures an atmosphere that allows for the privacy, dignity, and...
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