Restaurant Operations Manager

2 weeks ago


Ontario, California, United States El Pollo Loco Full time
Assistant Manager Job Summary

As an Assistant Manager at El Pollo Loco, you will be responsible for supervising assigned shifts, providing guidance to crew members, and ensuring exceptional guest experiences. You will also be responsible for completing administrative tasks, maintaining cost controls, and contributing to sales and profit goals.

Key Responsibilities:
  • Supervise assigned shifts and provide guidance to crew members
  • Train and develop crew members to ensure they have the skills and knowledge needed to succeed
  • Complete administrative tasks, including financial and inventory control, scheduling, and logging maintenance
  • Create and ensure exceptional guest experiences through excellent customer service and quality food preparation
  • Maintain cost controls and contribute to sales and profit goals
  • Build skills and leverage available tools to prepare for a future General Manager role
Requirements:
  • Must be an EPL Shift Leader or have 2-4 years of supervisory experience, preferably within a restaurant environment
  • Familiarity with Point-Of-Sale systems is desired
  • High school diploma or equivalent (GED) preferred
  • Excellent written and verbal English communication skills (second language a plus)
  • Basic math and computer skills, and strong interpersonal and conflict-resolution skills
  • Must be at least 18 years old and possess a valid driver's license and a reliable vehicle for company business
  • Must have a Serve Safe Certificate at time of hire or obtain a Serve Safe Certificate and pass the EPL Food Safety Audit (FSA) class upon hire, where applicable
Benefits:
  • Medical, dental, and vision insurance
  • 401(K) plan with match and immediate vesting
  • Flexible spending accounts
  • Basic life and AD&D/long-term disability insurance
  • Tuition reimbursement program (General Manager and Assistant Manager only)
  • Meal discounts
Company Culture:

El Pollo Loco is a company that values its employees and provides opportunities for growth and development. We are committed to delivering the best citrus-marinated fire-grilled chicken and providing exceptional customer service. If you are a motivated and team-oriented individual who is passionate about the food industry, we encourage you to apply for this exciting opportunity.



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