Retail Pharmacy Technician

2 weeks ago

Columbus, Ohio, United States Advocate Aurora Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Advocate Aurora Health. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy services, providing exceptional patient care, and contributing to the overall success of our organization.

Key Responsibilities
  • Develops competency in servicing pharmacy customers, including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification, and label generation purposes, and cashiering.
  • Develops competence in dispensing and delivery of medications, including developing competence in the department's use of information systems, technology, and automation for dispensing, storage of medications, and clerical duties.
  • Develops competence in insurance and third-party billing functions, including data entry of customer demographics and third-party information, obtaining prior authorizations from appropriate third-party carriers, maintaining files of prior authorization, investigating and correcting errors in submission to third parties, and handling private insurance, workers' compensation, and third-party insurance coverage and prescription-related issues.
  • Develops competence in clinical support needs, including DIR fees, and promotes the sale of and assists customers in the appropriate selection and fitting of diabetic footwear, submits insurance billing (Medicare, Medicaid, and commercial), and maintains documentation records.
  • Float technicians develop competency in pharmacy workflow across multiple Aurora Pharmacy locations.
  • Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements of pharmacy practice, and complies with legal, regulatory, accreditation standards, including controlled substance procedures and USP requirements.
Requirements
  • Licensure (IL only): State of Wisconsin (registration): Pharmacy Technician or Pharmacy Technician Student; Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law.
  • Must sit for the certification exam at least one time within the first year of employment.
  • Patient-facing teammates may be required to have two certifications: Immunization and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.
  • Education Required: High School Graduate.
  • Experience Required: No experience required.
  • Knowledge, Skills & Abilities Required: Good Mathematic skills, Attention to details, Good customer service, communication, organization, problem resolution, and process development skills, Basic computer skills.
Working Conditions

The Pharmacy Technician will work in a fast-paced pharmacy environment, interacting with patients, healthcare professionals, and other team members. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of accuracy and attention to detail.

The Pharmacy Technician will be required to stand for long periods of time, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach about shoulders throughout the workday. The ability to lift up to 35 lbs from floor to chest-level and push/pull with 30 lbs of force is also required.

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