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Resident Services Director

2 months ago


Bethesda Maryland, United States Sunrise Senior Living Full time
About the Role

Sunrise Senior Living is seeking a highly motivated and experienced Resident Services Director to lead our community's activities and resident engagement initiatives. As a key member of our team, you will be responsible for developing and implementing a comprehensive activity program that promotes resident well-being, socialization, and quality of life.

Key Responsibilities
  • Develop and lead a successful resident-centered activity program, including planning, coordinating, and implementing events and activities that cater to diverse resident interests and needs.
  • Collaborate with other department coordinators and the executive director to ensure seamless integration of activities with overall community operations.
  • Manage budgets, monitor expenses, and analyze financial statements to ensure effective resource allocation and revenue growth.
  • Recruit, hire, coach, and retain a high-performing team of staff members, fostering a positive and inclusive work environment.
  • Develop and maintain relationships with residents, their families, and external partners to ensure a high level of satisfaction and engagement.
Requirements
  • Minimum 2 years of supervisory/management experience in a senior living or related field, with a proven track record of success in staff management, budgeting, and program development.
  • High school diploma required; college degree preferred.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office (Word, Outlook, Excel) and Mac OS X (Pages, etc.), with the ability to learn new applications.
  • Ability to work evenings and weekends as needed to meet resident and team member needs.
About Sunrise Senior Living

Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering high-quality care and services that promote the well-being and dignity of our residents. We are committed to creating a positive and supportive work environment that fosters growth, development, and job satisfaction for our team members.