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Lead Host

2 months ago

Columbus, Ohio, United States Makeready LLC Full time
Job Overview

Makeready LLC is seeking a skilled Lead Host to join our team. As a key member of our hospitality team, you will be responsible for ensuring that every guest has a memorable and enjoyable dining experience.

Key Responsibilities

  • Lead efforts with the Host team to effectively manage restaurant reservations and maintain accurate records.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise during service.
  • Work closely with the leadership team to ensure seamless communication and coordination between teams.
  • Maintain a thorough knowledge of menu offerings, beverage options, and brand standards to provide informed recommendations to guests.
  • Contribute to a positive and professional work environment, setting an example for other team members and promoting a culture of excellence.

Requirements

  • Detail-oriented and organized with excellent time management skills.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and guests.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of restaurant operations and hospitality industry standards.
  • Ability to maintain a professional appearance and demeanor at all times.

Benefits

Makeready LLC offers a comprehensive benefits package, including PTO, medical/dental/vision benefits, 401k, and a range of additional perks and incentives. We prioritize the health, happiness, and well-being of our team members and strive to create a positive and inclusive work environment.

Guiding Principles

We are committed to living by our Guiding Principles, which define our values and approach to working together. We believe in creating a workplace where everyone can thrive and be their authentic selves.