Experienced Automotive Service Representative

4 weeks ago


Conroe, Texas, United States Gullo Auto Full time
Job Overview

We are seeking a highly motivated and results-driven Business Development Representative to join our team at Gullo Mazda. As a key member of our service department, you will be responsible for answering incoming service calls and providing exceptional customer service.

Key Responsibilities:

  • Respond to customers who submit leads via chat.
  • Make quality check customer satisfaction calls to all service visits.
  • Send service appointment reminders and confirmations.
  • Follow up with customers who decline service work.
  • Make outbound calls to current manifest lists and data management systems.
  • Assist other service schedulers during periods of high call volume.

Requirements:

  • Excellent verbal and written communication skills.
  • Exceptional interpersonal communication skills.
  • Strong organizational and computer skills.
  • Ability to work independently and as part of a team.
  • Professional appearance and manner.

Benefits:

  • Medical, vision, and dental insurance.
  • 401K retirement savings plan.
  • Vacation time, holiday, and sick leave.
  • Company-paid continuing education and training.

About Our Dealership:

Gullo Mazda is a family-owned dealership with a strong commitment to customer service and community involvement. We are looking for talented individuals to join our team and help us continue to grow and succeed.



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