Experienced Automotive Service Representative
4 weeks ago
We are seeking a highly motivated and results-driven Business Development Representative to join our team at Gullo Mazda. As a key member of our service department, you will be responsible for answering incoming service calls and providing exceptional customer service.
Key Responsibilities:
- Respond to customers who submit leads via chat.
- Make quality check customer satisfaction calls to all service visits.
- Send service appointment reminders and confirmations.
- Follow up with customers who decline service work.
- Make outbound calls to current manifest lists and data management systems.
- Assist other service schedulers during periods of high call volume.
Requirements:
- Excellent verbal and written communication skills.
- Exceptional interpersonal communication skills.
- Strong organizational and computer skills.
- Ability to work independently and as part of a team.
- Professional appearance and manner.
Benefits:
- Medical, vision, and dental insurance.
- 401K retirement savings plan.
- Vacation time, holiday, and sick leave.
- Company-paid continuing education and training.
About Our Dealership:
Gullo Mazda is a family-owned dealership with a strong commitment to customer service and community involvement. We are looking for talented individuals to join our team and help us continue to grow and succeed.
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