Digital Product Owner
6 days ago
We are seeking a highly skilled Digital Product Owner to join our Commercial and Enabling Functions IT & Digital team. As a Digital Product Owner, you will be responsible for managing and optimizing our CRM related systems, applications, and tools supporting essential field team execution.
Key Responsibilities- Develop and maintain a clear product vision, strategy, and roadmap in alignment with business goals and stakeholder needs
- Prioritize and maintain product backlog features and enhancements based on user feedback, business goals, and technical constraints
- Function as the primary point of contact for IT & Digital to the Customer Experience & Insights business owner
- Facilitate agile ceremonies, such as sprint planning, sprint review, and sprint retrospective, and provide feedback and coaching to the team
- Collaborate with users, your Product Team, and other stakeholders to gather requirements and ensure successful implementation of system enhancements
- Track and report on product performance, addressing any issues affecting quality or user satisfaction, and optimize processes for improved efficiency
- Manage budget planning and allocate resources for both product roadmap and ongoing operational support
- Identify improvements to existing operational processes and procedures
- A degree in life sciences, bioinformatics, or computer science
- Experience in the Commercial and Medical Field Operations area
- Excellent written and verbal communication with abilities to translate complex business problems and requirements into digital product goals
- 8+ years of experience in IT and software development in the Life Science, Pharma, or BioTech industry required
- 5+ years of experience working as a digital product owner or digital product manager
- 3+ years of experience leading CRM solutions delivery, on Veeva CRM and
- Has experience of product-centric IT delivery model and product management skills
- Has hands-on experience developing Commercialization digital products like CRM, Salesforce, and/or SaaS (Software As a Service) applications
- Has a clear understanding of digital DevOps, CICD pipeline, DevSecOps, and digital best practices
- Equally capable of speaking technology and business language
- Great team player with strong leadership qualities and sharp negotiation skills
- Solid knowledge of the agile methodologies, the Scrum framework, and the agile tools, such as Jira and Confluence
- Certified Product Owner certification and project management experience are preferred
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