Front Desk Team Member
1 week ago
As a Front Desk Agent at Residence Cedar Rapids, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.
About Us
We are a global leader in third-party hotel management, with over 1,550 hotels in 49 states and 22 countries. Our associates thrive in a culture where everyone is inspired to be the best. If you're passionate about serving our guests and driving exceptional results, we want to hear from you
Responsibilities
* Greet and welcome guests, register them, and provide assistance during their stay
* Handle check-ins and check-outs efficiently and courteously
* Maintain accurate records and perform administrative tasks as needed
* Collaborate with fellow associates and other departments to ensure seamless guest experiences
Requirements
* High school diploma or equivalent required; college coursework in a related field helpful
* Previous experience in a hotel or related field preferred
* Positive and upbeat personality with a desire to deliver outstanding customer service
* Ability to multi-task, be detail-oriented, and problem-solve effectively
* Familiarity with Microsoft Office suite and ability to learn new systems quickly
Benefits
* Competitive salary range of $40,000 - $60,000 per year
* Medical, dental, and vision coverage
* Short-term and long-term disability income
* Term life and AD&D insurance
* Paid time off and employee assistance program
* 401(k) retirement plan
What We Offer
* Free WiFi and hot breakfast daily
* Access to 24-hour fitness and business centers
* Opportunities for professional growth and development
* A fun and dynamic work environment with a team that's passionate about delivering exceptional service
Location
We are conveniently located near the Eastern Iowa Airport and US Cellular Center, making it easy to get to and from any destination.
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