Healthcare Operations Manager
2 days ago
This position is located in our new Hanover, MD location and reports to the Director of Clinical Operations. The Healthcare Operations Manager provides leadership, oversight, and guidance for the efficient day-to-day operations of one or more health centers.
Main Responsibilities:- Plan, direct, implement, evaluate, and control clinical activities.
- Create a welcoming environment responsive to the needs of Total Health Care patients, communities, and stakeholders.
- Provide leadership, oversight, and guidance for assigned health centers and staff to ensure managing patient flow, systems, and processes.
- Develop and implement processes and procedures to support Patient Centered Medical Home (PCMH) requirements.
- Maintain quality assurance surveillance programs, analyze, and develop action plans for Process Improvement as indicated.
- Select and implement performance improvement initiatives based on TCH quality plan and analysis of clinic needs.
- Collect, analyze, and report data to assess center operations.
A Bachelor's degree from an accredited college/university in Nursing, Master's preferred. Three to five years of progressively responsible management experience preferably at an FQHC, ambulatory care, health-center or similar environment, and the ability to perform the essential functions of the job.
Knowledge of FQHC operations, operating principles, guidelines, and bylaws. Excellent leadership, customer service, organizational, and presentation skills as well as the ability to effectively communicate Total Health Care's vision, motivate others to achieve it organizationally, departmentally, and personally/professionally.
Compensation Package:The estimated salary for this position is $120,000 - $150,000 per year, depending on experience.
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