Security Ambassador

7 days ago


Airway Heights, Washington, United States Northern Quest Resort & Casino Full time
Job Title: Security Ambassador A

Job Summary:

We are seeking a highly skilled and experienced Security Ambassador to join our team at Northern Quest Resort & Casino. As a Security Ambassador, you will be responsible for maintaining a safe and secure environment for our guests and employees. This is a challenging and rewarding role that requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Ensure compliance with the Kalispel Tribe of Indians-State of Washington Gaming Compact, Internal Controls, NIGC Regulations, and Northern Quest Policies and Procedures.
  • Responsible for the safety and security of employees, patrons, facilities, and grounds.
  • Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees, and interrogate individuals to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.
  • Ensure that facilities are safe and secure from fire, theft, burglary, assault, and other such causes that may threaten the safety and security of the business, property, employees, and patrons.
  • Prevent admittance of alcoholic beverages on the premises of the businesses.
  • Perform medical response as needed.
  • Protect money room and administration offices.
  • Properly identify all employees entering the businesses.
  • Warn or eject troublemakers, and caution careless persons.
  • Report all accidents and conditions requiring correction.
  • Provide traffic control duty when necessary.
  • Implement evacuation plans and routes if necessary.
  • Maintain crowd control at entry points.
  • Observe and monitor customer and employee behavior.
  • Must learn, comprehend, and comply with all Company policies and procedures, MICS, Gaming Regulations, and Regulation 31 requirements.
  • Available and willing to work any changes in hours deemed necessary for Business Levels.
  • Responsible for maintaining a good attendance record.
  • May be required to be a panelist for the Internal Review Hearings.

Requirements:

  • High school diploma or general education degree (GED).
  • Nine months related experience and/or training in security/law enforcement; or equivalent combination of education and experience.
  • Ability to obtain a Work Permit.
  • Washington or Idaho State Driver's License (Must be in possession while operating a Tribal Vehicle).
  • Must be able to be insured by the company insurance carrier.
  • Must be at least 21 years of age.
  • Available and willing to work nights, weekends, and holidays as required.
  • Hepatitis A & B vaccinations are required as a condition of employment.

Work Environment:

While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts, and fumes or airborne particles.

The worker is frequently subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate/too loud.


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