Field Service Engineer II

5 days ago


Salisbury, Maryland, United States Segra Full time
About the Role

We are seeking a highly skilled and experienced Field Service Engineer to join our team in Charlotte, NC. As a Field Service Engineer, you will be responsible for the day-to-day activities of our network, including equipment installation and commissioning, circuit and node turn-up and testing, and customer premise equipment maintenance.

Key Responsibilities
  • Install and commission telecom equipment, including Cisco and Ciena devices
  • Perform circuit and node turn-up and testing, including OTDR and fiber scope operations
  • Maintain customer premise equipment, including Ethernet Network Interface Devices, Routers, Data Switches, and premise Firewalls
  • Perform preventive maintenance and troubleshooting on transport infrastructure, switching infrastructure, and IP/Data networks
  • Interact with internal and external customers, service technicians, technical support personnel, and other telecom professionals
Requirements
  • Minimum of 2 years of experience with telecom equipment
  • Knowledge of telecom equipment, including Cisco and Ciena devices
  • Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience
  • AC/DC core fundamentals; good driving record; Office 365 suite
  • Understanding and use of engineering documents
  • Able to work independently with limited supervision
About Segra

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high-performance data centers throughout the mid-Atlantic and Southeast regions.

Benefits
  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
Our Commitment to Equality

Segra is an equal opportunity employer and prohibits discrimination of any kind. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.


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