Medical Services Coordinator
1 week ago
Lee's Summit Medical Center is a 80+ bed full-service hospital located in Lees Summit and surrounding areas. We serve our community with more than 300 physicians representing over 40 specialties.
Job SummaryThe PBX Operator PRN is responsible for ensuring efficient communication within, to and from the hospital in an attentive, courteous and efficient manner and according to standard operating procedure. Your commitment to service, safety and professionalism will contribute to achieving the best experience for our patients.
Key Responsibilities:
- Greet and assist external and internal callers on multiple incoming telephone lines.
- Provide information/phone numbers to callers as requested or make sufficient inquiries necessary to refer the caller to the appropriate hospital personnel or department.
- Execute overhead paging for authorized reasons when requested to do so by the appropriate staff.
- Understand hospital emergency codes and alarms and the effect they have on patient care and safety, and coordinate emergency code responses assuring the proper personnel are notified.
- Monitor all alarms located in PBX and notify appropriate personnel as required.
- Assist with updating the facility, phone directories and on-call lists.
Requirements:
- High school graduate or equivalent.
- At least one year of experience operating a switchboard or as a receptionist with multiple line phone responsibility.
- Basic computer skills.
- Experience with Word & Excel preferred.
- Proven customer service skills in working with public and emergency situations.
About Us
We are committed to delivering high-quality healthcare services to our community. Our hospital is affiliated with HCA Healthcare Midwest Health and has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times.
Why Work with Us?
We offer a competitive salary range of $30,000 - $45,000 per annum, depending on experience, and a comprehensive benefits package that includes health insurance, retirement savings plan, and education assistance. If you are looking for a challenging and rewarding role where you can make a difference in the lives of others, we encourage you to apply for this position.
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