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Retail Food Service Manager

2 months ago

Uvalde, Texas, United States La Lomita Full time
Job Summary

La Lomita, Inc. is seeking a highly motivated and experienced Team Lead to join our Food Service team in a retail environment. As a Team Lead, you will be responsible for managing the Food Service team shift in the absence of the General Manager/Assistant Store Manager. Your primary goal will be to ensure that the store runs smoothly and that customers are satisfied with their store experience.

Key Responsibilities
  • Team Management: Manage and motivate staff in the food service area, ensuring a high level of customer satisfaction and a positive work environment.
  • Scheduling: Manage staff schedules to ensure adequate coverage during peak periods and maintain a fair and equitable work environment.
  • Customer Service: Provide fast, friendly, and professional customer service, ensuring that customers have a positive experience in our store.
  • Food Safety and Handling: Ensure that all safety and security issues are overseen, with proper food handling and storage procedures in place.
  • Food Display: Ensure that all food is displayed properly, taking into account food safety and handling procedures.
Incentives and Benefits
  • Flexible Work Schedules: Enjoy flexible work schedules that accommodate your needs and provide a healthy work-life balance.
  • Exceptional Training: Receive comprehensive training and development opportunities to enhance your skills and knowledge.
  • Competitive Pay: Earn a competitive salary and benefits package, including a 401(k) plan with a company match.
  • Career Advancement Opportunities: Take advantage of career advancement opportunities and professional growth within the company.
Requirements
  • Experience: Minimum 2 years' experience in the convenience store industry and 1 year of food service experience in a quick-service restaurant (QSR) or made-to-order setting.
  • Availability: Available to work nights and weekends occasionally.
  • Customer Service Experience: Proven customer service experience in a retail environment.
  • Management Experience: Some management or team lead experience preferred.
Competencies
  • Comfort in a Fast-Paced Environment: Comfortable working in a fast-paced environment with multiple priorities and deadlines.
  • Excellent Customer Service Skills: Excellent customer service, interpersonal, and time management skills.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail.
  • Proactive Mindset: Proactive mindset with a focus on continuous improvement and excellence.
Education
  • High School Diploma or Equivalent: High school diploma or equivalent required.
  • Certifications: TABC and Food Handlers certification required.