Medical Assistant

3 weeks ago

Portsmouth, New Hampshire, United States Potomac Healthcare Solutions Full time
Job Summary:

As a Medical Assistant with Potomac Healthcare Solutions, you will play a vital role in providing exceptional patient care and support in our Ophthalmology/Refractive Surgery department. This is an exciting opportunity to join a dynamic and rapidly growing healthcare services company that values quality and patient satisfaction.

Key Responsibilities:

• Primarily work at the front desk, performing various administrative tasks and providing excellent customer service to patients and families.
• Notify patients regarding abnormal lab work as directed by healthcare providers.
• Organize, file, create, and retrieve medical records according to clinic guidelines.
• Make patient appointments by phone and using MHS Genesis or other methods as prescribed by the MTF Director.
• Advise and assist Military Health System (MHS) beneficiaries concerning MHS benefits and eligibility for refractive surgery programs.
• Provide information and guidance to patients seeking or obtaining services from military medical treatment facilities, TRICARE Service Centers, civilian healthcare facilities, Veterans Affairs facilities, TRICARE, MEDICARE, MEDICAID, and other Government healthcare programs.
• Maintain a depository of up-to-date information as received from the Department of Defense (DOD) referral hospital on the availability of outpatient appointments within each specialty clinic for all categories of beneficiaries.
• Assist patients with answering TRICARE referral questions and status of Refractive Surgery consult submissions.
• Serve as a liaison between patients and components of the MHS.
• Provide patient instructions according to provider orders and give health promotion material to patients according to the Clinic routine.
• Code procedures in EMR and scan various documents and notes into patient EMR records as directed.
• Assist with preop preparation for PRK/LASIK surgery patients, including going over discharge instructions with patients and putting in eye drops.
• Schedule patient appointments, perform appointment reminder functions, and contact patients regarding reports as directed.
• Carry out various receptionist, record-keeping, and clerical tasks as required to assist personnel dedicated to performance of these duties.

Requirements:

• Possess a minimum of 1 year experience as a Medical Assistant within the last 3 years.
• Possess a high school diploma or GED certificate.
• Be a graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP), OR the Accrediting Bureau of Health Education Schools (ABHES) of the American Medical Technologists, OR a formal medical services training program of the United States Armed Forces, OR other formal program as specified in the position-specific Task Order, OR other formal program approved by the MTF.
• Must be a US Citizen.

About Potomac Healthcare Solutions:

Potomac Healthcare Solutions is an award-winning, dynamic, and rapidly growing healthcare services company with a proven background in providing world-class health services for both government and commercial organizations. We are actively recruiting skilled, caring practitioners to support our rapidly growing program base and supported healthcare facilities. If you would like to be a part of a quality-driven organization and make a difference, we would like to talk to you.

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