Employee Liaison Specialist

We are a dynamic and diverse organization that values innovation and digitalization. Our mission is to create attractive and livable neighborhoods for living and working, while promoting social, sustainable, and climate-neutral development in Berlin.

We are seeking a skilled Employee Customer Communication professional to join our team. As a key member of our organization, you will be responsible for fostering strong relationships with our employees and customers, ensuring their needs are met, and providing exceptional communication services.

Key Responsibilities:

• Develop and implement effective communication strategies to engage employees and customers
• Provide timely and accurate information to employees and customers through various channels
• Collaborate with cross-functional teams to resolve customer complaints and issues
• Conduct regular surveys and feedback sessions to understand employee and customer needs
• Identify opportunities for process improvements and implement changes to enhance customer experience

Requirements:

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Excellent problem-solving and analytical skills
• Proficiency in Microsoft Office and other productivity tools
• Experience in customer-facing roles or communication-related fields

What We Offer:

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive salary and benefits package
• A chance to work with a diverse and innovative team

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and customers.