Store Environment Team Member
3 weeks ago
Job Summary: We are seeking a highly motivated and detail-oriented Store Environment Team Member to join our team at Michaels Stores. As a Store Environment Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will also be responsible for delivering friendly customer service, helping customers shop our store and find what they're looking for.
Key Responsibilities:
- Cleaning and Recovery: Collects and disposes of trash following approved procedures, dusts and damp mops floors following approved procedures, moves equipment and products for proper cleaning and places products back in correct placement, cleans assigned areas with the use of assigned materials and equipment, and deep cleans key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
- Customer Service: Delivers friendly customer service, helps customers shop our store and find what they're looking for, and maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
- Other Duties: Provides a fast and friendly check out experience, executes cash handling to standards, engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments, assists with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS), participates in the truck un-load, stocking, and planogram (POGs) processes, and supports shrink and safety programs.
Requirements:
- Experience: Retail and/or cleaning experience preferred.
- Physical Requirements: Ability to remain standing for long periods of time, ability to move throughout the store, regular bending, lifting, carrying, reaching and stretching, lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
Benefits: Michaels offers a comprehensive benefits package to its team members, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
Equal Opportunity Employer: Michaels is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace.
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