UPMC Memorial, UPMC Hanover,

3 weeks ago


York, Pennsylvania, United States University of Pittsburgh Medical Center Full time

We are seeking a highly motivated and experienced professional to fill the role of UPMC Memorial, UPMC Hanover, & UPMC Carlisle Nursing Excellence and Patient Experience Specialist. As a key member of our team, the successful candidate will be responsible for providing coaching and professional development to our staff, ensuring continuous improvement in patient and employee experiences. This Full-Time opportunity requires a Master's degree in Nursing or a related field, with a minimum of 4 years of progressive nursing leadership experience.

The ideal candidate will have extensive clinical and operational knowledge, with expertise in driving accountability of patient experience work. They will be knowledgeable about Magnet and Pathways models, familiar with NDNQI and quality reports, and skilled in developing and maintaining positive working relationships with Executive, Senior, and Operating management teams. Strong problem-solving, listening, and leadership skills are essential, as well as superior writing and verbal communication skills.

This is a unique opportunity for a dedicated professional who is passionate about creating positive experiences for patients and employees. If you are a proactive leader with a commitment to excellence, we encourage you to apply. Estimated salary for this role is $124,000 - $144,000 per year, depending on qualifications and experience.



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