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Advanced Systems Support Engineer

2 months ago

Annapolis Junction, Maryland, United States ManTech Full time

Secure Our Nation, Ignite Your Future

Become a vital member of a diverse team at an industry-leading organization where employee welfare is paramount. At ManTech International Corporation, you will contribute to safeguarding national security while engaging in innovative projects that provide opportunities for professional growth.

Currently, we are seeking a dedicated and career-focused Senior Systems Administrator to support our mission. This role is part of a team responsible for engineering and Information Technology services that provision, manage, sustain, innovate, modernize, refresh, reengineer, and secure critical cryptographic production infrastructure.

Key Responsibilities:

  • Support the implementation, troubleshooting, and maintenance of IT systems.
  • Oversee IT system infrastructure and related processes.
  • Assist in the daily operations, monitoring, and problem resolution for client/server/storage/network devices.
  • Identify, diagnose, and resolve technical issues.
  • Configure and manage Windows operating systems, including installation and loading of software.
  • Administer and secure network switching and routing devices.
  • Maintain network security through effective access controls and path management.
  • Implement and troubleshoot IT systems as needed.

Basic Qualifications:

  • Bachelor's degree in a technical field with 10 years of relevant experience
    • OR 15 years of related experience in lieu of a degree.
  • Proven experience in:
    • Implementing and troubleshooting IT systems.
    • Daily configuration and operation of IT systems.
    • Providing Tier 2 problem identification, diagnosis, and resolution.
    • Optimizing system operations and resource utilization, including capacity analysis and planning.
    • Configuring and managing Windows operating systems.
    • Enhancing operating systems for improved reliability and performance.
    • Delivering detailed analysis and feedback to clients.

Preferred Qualifications:

  • Experience with:
    • Windows Operating Systems (Server & Desktop)
    • Exchange / Active Directory
    • Basic network administration (Cisco routers/switches)
    • Atlassian tool suite (e.g., JIRA, Confluence)
    • Working in a software development environment
    • Agile methodologies

Security Clearance Requirements:

  • Must currently hold an active TS/SCI with polygraph clearance.

For positions requiring access to technology/software source code subject to export control laws, employment is contingent upon verifying U.S.-person status or obtaining necessary licenses. Applicants will be required to answer specific questions for export control purposes, and compliance personnel will review this information to ensure adherence to federal law. ManTech may choose not to apply for a license for individuals whose access to export-controlled technology or software source code may require authorization.

ManTech International Corporation, along with its subsidiaries, is committed to being an equal opportunity employer. We do not discriminate against any employee or applicant based on race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact our Corporate EEO Department. ManTech is an affirmative action/equal opportunity employer, and we encourage minorities, females, disabled individuals, and protected veterans to apply. ManTech does not accept unsolicited resumes from external recruitment or job placement agencies and pays no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our application system due to your disability.