Hospitality Host

1 week ago


Tucson, Arizona, United States Roadhouse Cinemas Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Server at Roadhouse Cinemas. As a Server, you will be responsible for providing exceptional hospitality to our guests, ensuring their satisfaction and safety, and promoting our dine-in movie theater experience.

Key Responsibilities
  • Provide Excellent Hospitality: Greet guests, take orders, and serve food and beverages in a timely and efficient manner.
  • Ensure Guest Satisfaction and Safety: Anticipate and meet the needs of our guests, ensuring their safety and satisfaction throughout their visit.
  • Anticipate Guest Perceptions and Needs: Be aware of guest preferences and needs, and take proactive steps to meet them.
  • Provide a Full Cycle Guest Service: Handle guest requests, resolve issues, and ensure a positive experience from start to finish.
  • Engage in Suggestive Selling: Promote our menu items, drinks, and merchandise to enhance the guest experience.
  • Communicate RoadHouse Information: Share information about our specials, ticket sales, and menu items to inform and engage our guests.
  • Accurately Handle Transactions: Process cash, credit card, and gift card transactions accurately and efficiently.
  • Pre-bussing and Cleaning: Assist with pre-bussing and cleaning of theaters to maintain a clean and safe environment.
  • Assist with Running of Drinks, Food, and Concession Items: Assist with the preparation and serving of drinks, food, and concession items.
  • Conduct Side-work as Assigned: Perform tasks as assigned by management to ensure the smooth operation of the theater.
  • Engage in Positive Teamwork: Collaborate with colleagues to achieve a positive and productive work environment.
Requirements
  • Must Obtain Title 4 Certification and Food Handlers Card: Obtain certification and card within 30 days of hire.
  • Must be 18 Years of Age or Older: Meet the minimum age requirement for employment.
  • Must Have Reliable Transportation: Ensure reliable transportation to and from work.
  • Must be Able to Work Weekends, Nights, and Holidays: Be available to work a variety of shifts, including weekends, nights, and holidays.


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