Production Support Specialist

2 weeks ago


Villa Rica, Georgia, United States Southwire Full time
Company Overview

As a leader in technology and innovation, Southwire Company, LLC stands as one of North America's premier manufacturers of wire and cable products. Our extensive portfolio includes building wire and cable, utility products, metal-clad cable, and various electronic cord products.

In addition to manufacturing, Southwire provides a wide range of assembled products, contractor equipment, electrical components, hand tools, and jobsite power and lighting solutions. We also offer digital solutions that encompass contractor planning and utility grid resilience, along with field services such as cable testing, rejuvenation, and replacement, reinforcing our commitment to our customers.

We take pride in offering competitive compensation, comprehensive employee benefits, tuition reimbursement, and limitless growth opportunities. Our legacy of over seventy years of progressive growth is rooted in our dedication to developing innovative systems and solutions, practicing environmental stewardship, and enhancing the well-being of the communities we serve.

Shift: 1st shift, with flexibility available.

Pay Rate: $33.76

Job Summary

The Process Lead Support role involves providing essential process assistance for manufacturing operations within designated areas of a facility. Responsibilities include troubleshooting and offering specialized expertise in technical aspects related to specific manufacturing processes.

This position requires direct collaboration with operators, supervisors, and plant leadership to facilitate smooth operations. The role demands a broad skill set, requiring significant judgment, creativity, and mechanical aptitude, with approximately 80% of duties performed on the production floor.

Key Responsibilities
  • Deliver hands-on training for new operators or those transitioning to new roles.
  • Assist in troubleshooting and resolving process-related challenges.
  • Support daily operations through hands-on assistance.
  • Contribute to cost reduction initiatives, focusing on dimensional control and manufacturing methods.
  • Promote Southwire's Culture of Zero by exemplifying safe and quality-focused work practices.
  • Collaborate with leadership to identify training needs within the assigned area.
  • Engage actively in the DHP process and lead huddles as necessary.
  • Coordinate with support staff to address and resolve issues.
  • Utilize lean tools from the Southwire Toolkit effectively.
  • Participate in Lean activities, including Kaizen events and Problem Solving sessions.
  • Adapt quickly to new skills and changes in responsibilities.
  • Be open to taking on tasks beyond traditional duties as directed by Plant Leadership.
  • Exhibit flexibility in working hours and shifts.
Qualifications and Experience

Preferred candidates will have a minimum of three years of experience and a solid understanding of manufacturing equipment and processes. Proficiency in Microsoft Office Suite is required, and familiarity with SAP or Advaris is advantageous.

Strong analytical and problem-solving abilities are essential, along with a high level of mechanical aptitude. Exceptional verbal and written communication skills, coupled with outstanding interpersonal and leadership capabilities, are necessary for success in this role.

A clear understanding of OPS and the principles and applications of DHP is required.

Benefits Offered
  • 401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)
  • Comprehensive Insurance Packages (Health, Life, Dental, and Vision)
  • Paid Time Off & Paid Holidays
  • Long & Short-Term Disability
  • Supplemental Insurance Plans
  • Employee Assistance Program
  • Employee Referral Program
  • Tuition Reimbursement Programs
  • Opportunities for Advancement & Professional Growth
  • And more.

Southwire is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.



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