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Oral Surgery Office Operations Manager

2 months ago

Lakeville, Minnesota, United States Advanced Oral Surgery & Periodontics Full time

Join Our Team as a Front Office Manager

Advanced Oral Surgery & Periodontics is experiencing significant growth, and we are excited to invite a dynamic individual to our leadership team. This role is essential in guiding and supporting our teams across multiple locations. We seek a friendly and dedicated professional who is committed to delivering outstanding patient care.

Key Responsibilities:

  • Manage daily operations of the front office, ensuring efficient patient flow and effective communication with the clinical team.
  • Oversee the recruitment, onboarding, and training of new front office staff.
  • Facilitate performance management processes, including disciplinary actions in line with company policies.
  • Conduct annual performance evaluations for front office personnel.
  • Create and manage staff schedules for the front office team.
  • Ensure the maintenance and functionality of office equipment through regular cleaning and repairs.
  • Provide administrative support to the front office team as needed.
  • Maintain an adequate inventory of office supplies.
  • Uphold the highest standards of professionalism and customer service.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent is required; college education is preferred.
  • A minimum of two years of administrative and clerical experience is required.
  • Experience in a medical or dental setting is essential.

Skills and Competencies:

  • Proficient in basic office tasks such as typing and filing.
  • Skilled in Microsoft Office Suite or similar software.
  • Comprehensive understanding of office management practices.
  • Exceptional verbal and written communication abilities.
  • Strong interpersonal and customer service skills.
  • Outstanding organizational skills with a keen attention to detail.
  • Effective time management skills with a proven track record of meeting deadlines.
  • Adept at finding solutions that enhance the patient experience.
  • Ability to collaborate effectively with team members across functions.

Benefits Offered:

  • Medical Insurance
  • Dental Coverage
  • Vision Insurance
  • 401(k) Plan
  • Life Insurance
  • Employer-sponsored Short-term Disability
  • Long-term Disability Coverage
  • Paid Time Off
  • Paid Holidays