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Client Relations Specialist

2 months ago

Scottsboro, Alabama, United States David Perkins - State Farm Agent Full time
Job Overview

Position Highlights:

  • 401(k) plan
  • 401(k) matching program
  • Comprehensive dental coverage
  • Health insurance options
  • Generous paid time off
  • Vision care benefits

ROLE SUMMARY:

As a Customer Service Associate, your primary focus will be on acquiring new clients through consultative sales discussions, while assisting existing clients in optimizing their coverage and saving costs. If you possess a strong work ethic, a willingness to learn, and a positive demeanor, this role may be an excellent match for you. The possibilities for growth and success are boundless, and you will have the opportunity to shape your own career trajectory.


KEY RESPONSIBILITIES:
  • Build and maintain customer relationships, ensuring follow-ups and closing sales effectively.
  • Identify and educate clients about their insurance requirements, providing tailored solutions.
  • Engage in outreach activities, including calls, appointments, and networking to foster relationships.
  • Create exceptional experiences for our valued clients.
REQUIRED QUALIFICATIONS:
  • Sales experience is preferred.
  • Experience in managing client relationships is advantageous.
  • Goal-oriented with a proven track record of achieving targets.
  • Strong communication skills, both written and verbal.
  • Competitive nature.
  • Ability to anticipate and respond to customer needs effectively.
  • Capability to connect with clients on a personal level.
  • Must possess or be willing to obtain a Property and Casualty insurance license.
  • Must possess or be willing to obtain a Life and Health insurance license.
EMPLOYEE BENEFITS:
  • Paid time off for holidays and personal/sick days.
  • Base salary with commission and bonus opportunities.
  • Health benefits provided.
  • Opportunities for professional growth and advancement within the agency.