Clinical Registration Professional
1 week ago
Children's Healthcare of Atlanta is one of the nation's leading pediatric healthcare systems, delivering expert care to children and families from across the country. Our commitment to putting patients first drives every aspect of our organization, from our mission to make kids better today and healthier tomorrow to our company culture: People first. Children always.
Career OverviewWe are seeking a Clinical Registration Professional to join our team. This role will play a vital part in ensuring seamless patient experiences by providing exceptional customer service, efficiently managing registration processes, and maintaining accurate records.
Job SummaryThe Clinical Registration Professional will be responsible for communicating with patients, families, physicians, clinical staff, and insurance companies to obtain information and verify insurance coverage. They will also collaborate with Appeals to overturn claims denials and provide other registration, clerical, and billing support as required.
Responsibilities- Interview patients and families to obtain complete demographic and financial information, ensuring all necessary questionnaires and forms are completed according to pre-determined requirements.
- Enter data into the system for registration, billing, patient tracking, charge capture, and reconciliation to minimize patient wait times.
- Confirm insurance coverage and obtain authorizations when applicable.
- Explain regulatory financial requirements to patients or responsible parties and collect/posts deposits or deductible amounts as required.
- Assist Appeals to provide related information to overturn claims denials if applicable.
- One year of experience in registration preferred or an assigned clinical discipline or completion of an externship program approved by Children's.
- High school diploma or equivalent required; college degree preferred.
- Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA) certification preferred.
- Knowledge of medical terminology, typing skills (45 words per minute), and ability to pass the Basic Windows Skill Assessment at 80% or higher rating.
- Excellent verbal/written communication skills and excellent customer service skills.
The estimated salary range for this position is $50,000 - $65,000 per year, depending on qualifications and experience. We offer competitive compensation and benefits packages that include comprehensive health insurance, paid time off, and retirement savings options.
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