Care Specialist
2 weeks ago
Upward Health is a leading provider of in-home, multidisciplinary medical care. Our team of dedicated professionals is committed to delivering exceptional care and support to patients in need.
Job SummaryWe are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a critical role in delivering high-quality care to our patients, working closely with our clinical team to provide comprehensive support and guidance.
Key Responsibilities:- Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
- Meet patients in their homes or in the community to conduct needs assessments, help set health goals, and facilitate in-home provider appointments.
- Support patients in meeting their healthcare goals, working within an interdisciplinary team to achieve market and organizational goals.
- Obtain and record vital signs and other health information, analyze patient data to determine needs or treatment goals, and assess physical conditions to aid in diagnosis and treatment.
- Explain technical medical information to educate patients, cultivate and support primary care providers, and build rapport with patients using motivational interviewing techniques.
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required.
- A valid driver's license and auto liability insurance.
- Reliable transportation and ability to travel within assigned territory or other as needed.
- Experience in Chronic Care Management model or experience with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of local resources.
- Ability to complete Upward Health's initial training program and ongoing educational requirements.
- Technologically savvy with basic computer skills, including ability to type.
- Multi-lingual capabilities preferred but not required.
Upward Health is proud to be an equal opportunity/affirmative action employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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